Frequently Asked Questions

You can train at our hub at Unit 19, Manor Court, Manor Garth, Eastfield, Scarborough, YO11 3TU, or at Kyte Business Centre in Pontefract, or we can come to your own premises. Open course dates show the venue for each session.

Yes. Please phone us on 01723 679915 to talk through the options. For some courses, such as Emergency First Aid at Work, we ask for a minimum of 8 delegates when we deliver at your location.

Yes. Our open courses run on set dates at our Scarborough hub, so you can book a place without needing a full group. See the Open Courses page for upcoming dates. You can book and pay online, or ask for an invoice. All prices shown are exclusive of VAT.

Use the booking form at the bottom of any course page, call us on 01723 679915, or email info@yorkshirefuturestraining.co.uk. We will confirm the details with you.

Yes. Tick the "Enquire About Custom Bespoke Training" box on any booking form, or contact us and tell us what your team needs. We also offer leadership and team development training.

The price is shown on each course page and is exclusive of VAT. Prices for training at your location depend on the course and group size, so please ask us for a quote.

We can invoice you. Invoices are due within 10 business days. If a course starts within 10 business days, payment is due 3 business days before it starts. Payment is by bank transfer, and other methods can be discussed. Full details are in our Terms and Conditions.

Please give at least 10 business days' notice to cancel or reschedule without a charge. Later changes carry a fee of 20%, 50% or 100%, depending on how close the course is. See our Terms and Conditions for details.

If Yorkshire Futures cancels a session, you will be offered an alternative date or a full refund.

Emergency First Aid at Work, First Aid at Work, Paediatric First Aid and Student First Aid certificates are valid for 3 years. Basic Life Support and AED certificates are valid for 1 year, and we recommend renewing them each year.

Emergency First Aid at Work is a 7-hour (1 day) course for people who will act as an emergency first aider in a low-risk workplace. First Aid at Work is an 18-hour (3 day) course that covers more conditions and injuries. See the first aid courses for the full contents.

Employers are expected to carry out a first aid needs assessment, which looks at the size of the workplace, the type of work and the risks involved. If you are not sure which course fits, call us on 01723 679915 and we will talk it through.

It is the standardised training on learning disability and autism for health and social care staff. It has two parts. Part 1 is an eLearning course, and Part 2 is Tier 1 or Tier 2 depending on the person's role.

Tier 1 is a 1-hour live webinar for staff who need general awareness. Tier 2 is a 1-day face-to-face course for staff who provide direct support. Your organisation will usually decide which tier each member of staff needs. See the Oliver McGowan courses.

Yes. Everyone must complete Part 1 (eLearning through the E-learning for Healthcare portal) before attending a Tier 1 webinar or Tier 2 face-to-face session.

Yes. Learners who complete a course successfully receive a certificate. How long it is valid for is shown on each course page.

Many of our courses lead to Ofqual regulated qualifications, and we work with recognised accrediting bodies. The accreditation for each course is shown on its course page, and you can see our accreditations on the home page.

Please tell us when you book, for example in the Additional Information box on the booking form, and we will talk through what we can do to help.

Call 01723 679915, email info@yorkshirefuturestraining.co.uk or use our contact form.