Most compliance problems are not caused by missing training. They are caused by expired training that nobody noticed.

Build a training matrix
List every member of staff down one side and every course they need across the top. For each cell, record the date completed and the date it needs refreshing. Check it monthly, and book refreshers well ahead of expiry.
Typical refresh guidance
| Training | Typical guidance |
|---|---|
| First Aid at Work / Emergency First Aid at Work | Certificate valid for 3 years; annual refresher recommended |
| Paediatric First Aid | Certificate valid for 3 years |
| Mental Health First Aid | Certificate valid for 3 years |
| Basic Life Support & AED | Annual refresher commonly recommended |
| Fire Safety and Manual Handling | No fixed legal expiry; refresh based on your risk assessment, commonly every 1 to 3 years |
Always check your own policies, commissioners and regulators for any stricter requirements.
Make it easy
- Give one person ownership of the matrix.
- Book refreshers as a group to save time and cost.
- Use new starter checklists so no one slips through the gaps.
We offer in-house and on-site delivery, so we can bring the training to your team at a time that works for you.